Case Study (EN / Medium) — Standardizing a Shared Laptop for Nationwide Event Operations (Reception Desk)
Customer: Nationwide networking event headquarters (Aichi, Japan)
Asset Delivered: Fujitsu LIFEBOOK A577/R (Motta® Reborn PC / refurbished business laptop)
Challenge (As-Is)
The event HQ was running monthly on-site registration using personal staff laptops (BYOD). Each time the operations/support members changed, the team faced repeated friction:
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Device sourcing & logistics every event (who brings a laptop, who sets it up)
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Inconsistent environments (different OS builds, apps, browser settings), increasing operational risk
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Unclear ownership and responsibility when problems occur (device damage, data handling)
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A strong need to control CapEx and keep TCO (Total Cost of Ownership) low, as the organization is still in a cost-sensitive growth phase
At the same time, the laptop had to be simple enough for non-technical users, and robust enough for high-touch shared usage by unspecified operators.
Requirements (To-Be)
The core workload was light and browser-centric—mainly Google Sheets for check-in/attendance management—so the goal was not “high performance,” but predictable uptime, fast user experience, and easy replacement.
Solution (What We Proposed)
We recommended a cost-optimized, enterprise-grade refurbished unit: Fujitsu LIFEBOOK A577/R, and defined a standard baseline configuration that matches the operational profile:
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Windows 11 environment standardization (consistent UI, security baseline, update path)
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256GB SSD upgrade for fast boot, quick app launch, and reduced perceived latency at reception
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8GB RAM as the minimum stable baseline for light multitasking (browser tabs + spreadsheets + basic files)
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Business-class chassis and durability—important for a device handled by many users, with higher wear-and-tear than single-owner PCs
Because shared devices tend to fail more often (physical handling, transport, accidental damage), we intentionally designed the approach around low-cost replacement and rapid swap-out—a practical strategy to maintain uptime without expensive spare-part repairs.
Benefits / Results
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Achieved a lower-than-expected procurement cost while keeping operations stable
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Reduced failure anxiety by using a durable, Japan-made business notebook suitable for shared handling
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Eliminated the recurring burden of “who provides the laptop” for each event—cutting operational overhead
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Most importantly, the HQ now has a repeatable procurement standard, enabling scalable rollout as the event expands across all 47 prefectures
This is a simple but high-impact improvement: standardization + SSD-based responsiveness + TCO-driven refreshability, optimized for shared reception operations.