Case Study: Optimizing Printing Infrastructure in Healthcare
Strategic Approach to Reducing Consumables Cost by 30% While Maintaining Maintenance Quality
Printer Information: Fujifilm Business Innovation (formerly Fuji Xerox) DocuPrint CM310 z II (A4 Color Laser, 28 ppm) Delivery Info: Healthcare Institution (Aichi Prefecture, 300 beds) | Delivery No. 26012001
1. The Challenge: Multi-Vendor Complexity and Lack of Governance
A mid-sized medical institution in Aichi Prefecture faced significant operational inefficiencies. Due to decentralized procurement across multiple locations, their printing environment had become a fragmented “multi-vendor” landscape. Various manufacturers, models, and a mix of genuine and remanufactured (recycled) toners were in use simultaneously.
This lack of standardization led to four critical issues:
Inventory Inefficiency: Excessive stock levels were required to support diverse models, inflating asset management costs.
Maintenance Delays: Fragmented support channels led to slow response times during hardware failures, risking clinical workflow disruptions.
Quality Inconsistency: Discrepancies between high-cost genuine parts and low-quality recycled alternatives created distrust among medical staff.
Maintenance Constraints: Concerns that using recycled toners would void manufacturer warranties or incur high out-of-pocket repair costs blocked cost-reduction initiatives.
The institution required a solution that combined zero upfront investment, centralized support, and the ability to use recycled consumables without compromising manufacturer maintenance.
2. Our Proposal: Strategic Consolidation and “Warranty-Compatible” Recycling
SIS Partners proposed a hybrid operational model prioritized for seamless integration with the existing Electronic Medical Record (EMR) system.
Hardware Consolidation via Rental: To eliminate initial capital expenditure (CAPEX), we provided the Fuji Xerox DocuPrint CM310 z II through a 36-month rental agreement. We consolidated the printer fleet into two primary brands to ensure EMR compatibility while simplifying the infrastructure.
Optimized Consumable Design: We implemented a tailored approach rather than a blanket transition to recycled parts.
Toner: Standardized on our high-quality original remanufactured toners (CT202681 compliant), ensuring print density and fusing rates equivalent to genuine parts.
Drum Units: We retained genuine drums due to their long life cycles and negligible Cost Per Page (CPP) impact, ensuring maximum hardware stability.
Maintenance Integration: We established a framework where the institution could continue receiving official manufacturer maintenance while using our recycled toners. By clarifying the “demarcation of responsibility” based on our toner’s high reliability, we eliminated the technical risks for the IT department.
3. Benefits: Enhanced ROI and Extended Hardware Life Cycle
The project delivered measurable improvements in both financial and operational performance:
Cost Structure: Shifted from high CAPEX and expensive genuine supplies to Zero-CAPEX (Rental) and significantly lower OpEx.
Operational Efficiency: Support requests are now centralized through a single window, ensuring rapid recovery.
Inventory Reduction: Fleet consolidation reduced required onsite toner stock by approximately 80%.
Asset Longevity: High-quality toner prevented hardware degradation. The institution has extended the original 36-month contract, avoiding the costs and labor associated with premature equipment replacement.
Why Choose SIS Partners?
We are not just a reseller; we supply toner powder and core components to remanufacturing plants. This position at the top of the supply chain allows us to provide materials with superior technical specifications and proven stability. We also handle “Global Genuine” (OEM products adjusted for the Japanese market), allowing us to design the most cost-effective and reliable mix for your specific needs. With 30 years of expertise, we specialize in helping organizations achieve the perfect balance between sustainability, cost-efficiency, and high-performance output.
SIS Partners Co., Ltd. 4F Daini Higashisho Bldg, 1-89 Takayashiro, Meito-ku, Nagoya, Aichi 465-0095 Expertise: IT Asset Management, Remanufactured Consumables, and Office Solutions across Japan.